Welcome To ‎Grand

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Frequently asked questions

What Windows version do the products work on?

All Products work on both Windows 10 & 11.

How do I get the Software after purchasing?

You'll receive an email with the license key and setup guide. (Be sure to check your spam folder.)

How can I contact the Grand team if I need support?

Join our discord server here and open a ticket for support

Do you offer refunds if the software doesn’t work?


We offer refunds only in specific cases where the software is proven to be non-functional. However, we recommend contacting our 24/7 support team first for troubleshooting, as most issues can be resolved quickly.